Frequently Asked Questions

A bot is a a series of automated conversations that can answer common questions from your customers over your website or Facebook Messenger. This could be to explain what your product or service does, gather information about the customer, deliver helpful content, or nurture them towards a sale.
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Hifinox Trusted by over 1,500+ active users

With an average rating of 4.8 stars out of 5.
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Not only is our company in love with this chatbot, but also hifinox's customer service; they are beyond amazing. The chatbot itself is extremely easy to use for non-programmers, it's very customizable, the functionality is fantastic, and very easy to set up. We tested several social media pages and this was by far THE BEST! We contacted customer service with a few questions and they responded within a couple hours. They explained everything thoroughly and with a wonderful attitude. (Thank you, Timothy!) We're very excited to use this new chatbot on our site as it has given it a completely new look, feel and interactivity. We give it our highest recommendation!
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Hifinox Facebook chatbot is terrific. I was looking for a simple way to automate my FB posts and enquiries on my website. I installed this very easily and it worked great. A couple of days later it stopped working. I contacted support and they got back to me right away. They showed me that I had changed a setting on my Facebook page. As soon as I changed it back, the chatbot was on my website again. I was really impressed with the quickness and helpfulness of the support!
Great chatbot – Brilliant Support
"This is a very nice chatbot with beautiful functionality. it is easy to implement and their support is TOP NOTCH. I am rarely impressed with the customer service provided by most companies these days, but this one blew me away. Thank you to the hifinox team for making my job much easier!"
Saul George,
Puebla, Mexico, Pathway Staff
Best Facebook Messenger chatbot
"Used this for years now on my website, facebook page and planning to add it to any new site I build. Easy, quick and works great. Automatically pulled in and answer enquiries so I didn't even have to do it manually."
Bros Dlamini,
Dlamini Estate, Pr, SA
Excellent Support and Great chatbot!
"This is a great chatbot and the support from Hifinox is top notch and unbeatable when it comes to Chatbot. Most chatbot support's do not take the time that hoofnox did to help me with my issue, which ended up being a security issue with my server and not a problem with the chatbot!"
Harry Donald,
Harryton, NJ, USA
Cool chatbot. very useful, great support
"This chatbot is great. Has a ton of features to help customize it just the way you want. Also, if you have any issues at all the support is very fast to respond and very helpful. the support is excellent, too. All my questions were answered within hours."
John Okonkwo,
Ikeja, Lagos, Nigeria